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[Complete] 10/31 Scheduled Maintenance Notice (Updated 10/31 08:05 AM UTC / 10/31 01:05 PM PDT)

24.10.29



 

Masters of the Book,

The 10/31 maintenance has been completed, and now is your time to turn a new page on your adventures through Planis.

This update is available on both PC and mobile platforms. We hope that you enjoy these latest updates to the game.
* PC: The update will be downloaded and installed automatically upon launching the game.
* Mobile: Please update the app from your respective store
 - [Google Play] Update
 - [App Store] Update

If you are having any issues while playing the game, please make sure to report them through our Customer Support Center.

Thank You.
 




Masters of the Book,

We would like to inform you about the server maintenance scheduled for 10/31.

■ 10/31 Maintenance
* Period:
- 10/31 03:00 AM - 08:00 AM 08:05 AM UTC
- 10/30 08:00 PM - 10/31 01:00 AM 01:05 AM PDT
* Target
- All Servers
* Notes:
- The game will not be accessible during the maintenance.
* Details:
· ASTRA: Knights of Veda Season 2 "Tears of the Goddess" will be released.
· A new Knight of Veda, additional content, bug fixes, and system improvements.
* For more details about the update, please check the patch notes:
👉 Link: https://astra.hybeim.com/en/news/update/1161

■ Maintenance Rewards
- Item: Starstones x300
- Distribution Period:
· October 31, 2024 after the maintenance - November 1, 2024 02:59 PM (UTC)
· October 31, 2024 after the maintenance - November 1, 2024 07:59 PM (PDT)

■ Compensation Rewards
- Item: Crystal of Fate x5
- Distribution Period:
· October 31, 2024 after the maintenance - November 6, 2024 02:59 PM (UTC)
· October 31, 2024 after the maintenance - November 6, 2024 06:59 AM (PST)
- Eligible Servers: AMERICAS, EUROPE
- An issue regarding the “Simon’s Amazing Gifts” event being unavailable on 10/27 was identified. We would like to apologize for the inconvenience caused by this and will be providing compensation as a result.
※ Servers KR/JP/TW and SEA/OCE are excluded from compensation as the campaign proceeded normally on October 27, 2024.

■ How to Obtain the Rewards
* Access Belle Menu → Mail → Receive Items
* The mail and items will expire within 7 days.
* Make sure to log in to the game during the distribution period in order to obtain the rewards.
* If you cannot find the rewards in your mail, please restart the game.

■ Notes
* During the maintenance, both PC and Mobile versions will be inaccessible, as well as the Coupon page.
* Maintenance time may be subject to change depending on circumstances. Any changes will be announced via this notice.
* To ensure that your game data remains safe, please make sure to close the game before maintenance begins.

Once the maintenance has been completed, further information will be provided through this notice.

Thank you.

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