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Development Team’s Responses to Your 8/22 Update Comments and Questions
Hello, Masters of the Book. I am Kim Young-mo, the director of ASTRA: Knights of Veda. On August 22nd, we released our new raid content, "Ancient Golden City." We would like to extend our sincere appreciation to all of Masters of the Book for your continued interest and feedback. We at the Development Team are constantly monitoring all your feedback and suggestions and based on the feedback you've provided regarding this update, we would like to share our responses and outline our future plans. 1. Since compatible characters are required to clear the Ancient Golden City, the accessibility and difficulty seem to be too high. We are considering various measures to improve the Ancient Golden City's difficulty and accessibility and make it more enjoyable. Among these measures is enabling the Support Knight system in Ancient Golden City, where you can receive help from other Masters of the Book’s Knights a fixed number of times. We will also be looking into improving the performance of both 5★ and 4★ Knights so that an even more varied amount of Knights can be utilized properly. 2. It is unfortunate that the Ancient Golden City content was released as solo content rather than as Co-Op party content. When will Co-Op raids with other users be released? When looking at data from the “Shattered Dimensional Rift” event, we were able to see that the frequency of players doing the event solo was much higher than those doing it with their friends. This is despite the event being made relatively difficult for solo players and with Co-Op play in mind. Because of this, we thought that if raid content was introduced to the game as a Co-Op mode, it would be much more difficult for the majority of Masters of the Book to enjoy the content and experience the difficulty as it was intended. We would like to ask for your understanding that due to the reasons mentioned above we released the content as a solo experience where you can obtain rewards individually. In addition, we are also planning to introduce a version of the Shattered Dimensional Rift that you can play from the Adventure Zones in the near future, allowing you to enjoy it with Co-Op in mode. With this version of Shattered Dimensional Rift, you will be able to party up not just with your fellow Guild members but also with other Masters of the Book and obtain rewards, and these rewards being items needed the most. We will be sharing more details on this content once details are finalized. 3. It would be nice if there was a function to hide the appearance of the Weapon of Genesis. It is currently possible to disable the appearance of the Weapon of Genesis on your weapon by selecting the Weapon of Genesis you wish to disable then at the bottom left of the Book screen, and select the desired visibility. However, even though the option is set to “Hide”, the appearance was still exposed when entering battles. This issue has been resolved during the 8/29 Maintenance, so please check the options and see if the proper setting has been applied. 4. The Weapon of Genesis was also released with a paying product, so the BM elements are continuously increasing, making it burdensome. I wish it could be obtained in-game. We apologize for releasing the Weapon of Genesis as a paid product. We plan to provide additional in-game events to obtain enough by playing the game. 5. It’s difficult for new users to find friends, and keeping up with the increasing content is challenging. It would be helpful if there were no level restrictions on Knight Support. We fully understand your concerns. To help new Masters of the Book settle into Todburg, we plan to remove the level restriction for utilizing support characters in the next update and explore ways to expand the support system across more content, starting with those that have no particular issues. 6. It would be great to improve the Arena matching system based on character stats instead of account level. The development team has heard your feedback regarding this issue and have done an in-depth review. During the review however, we have determined that it would be difficult to base the matchmaking criteria on abilities or stats. In addition, even if improvements are made in this way, there is a risk that we may provide an even worse experience than the current one. Therefore, we will carefully review the direction of improvement internally before proceeding. For the last, since the opening of the current Arena season, there have been no significant changes to the abilities or stats of the Knights. Regardless, the power of the Knights of Veda played by the Masters of the Book has become very strong, so we will take this into consideration and make improvements to ensure you can enjoy the Arena in a more engaging way. 7. The lack of materials when enhancing newly acquired accessories creates a significant burden. It would be great if accessories could also have a "Resetting Item" like Veda Knights or weapons. It is indeed true that enhancing and resetting accessories with every update takes a lot of time. As per your suggestion, we will add an item that allows resetting the growth of accessories. Additionally, we are preparing a preset save function to improve convenience. Although the scope of this feature is larger than expected, it is scheduled to be updated on October 2. We will ensure there are no delays in the schedule and also improve the convenience of equipment replacement. 8. It seems that the rewards for the "Wealth of the Holy Grail" have become too lackluster. It would be great to enhance the rewards and add a chance to obtain special rewards to increase the excitement of logging in. The rewards for the "Wealth of the Holy Grail" have not been updated since its release. We will quickly review the rewards and reset them with items that better fit the current situation for an upcoming update. 9. The rewards for the "Simon's Amazing Gift" event are too low, and it's disappointing that only one mascot can be obtained per Guild. The "Simon's Amazing Gift" event is new content designed to encourage guild members to gather in the Guild Territory and earn rewards. However, as mentioned, there were also opinions within the development team that the number of mascots obtainable as rewards is too low and that the incentives are too low to justify participating at a specific time. Therefore, with the update on Thursday, August 29th, we have increased the number of Mascot rewards to 5 and extended the event period by one day to four times a week. We hope for your active participation. 10. It seems that Death Crown has become essential in all content, but there is currently no place to obtain it. We plan to improve this by allowing you to obtain it as a reward upon completing the boss battle that utilizes Death Crown, the final battle of Season 1, in line with the Season 2 update. We are also preparing to provide it to those who have already completed the final battle of Season 1, so we kindly ask for your patience. Thank you. 11. In the 2024 roadmap, it was mentioned that a new relic set would be added with the Ancient Golden City update, but it hasn't been added. I am wondering if the Relic Engraving system has replaced this. Yes, the new Relic set has been replaced by the Relic Engraving system. We apologize for not providing a clearer notification in advance. As mentioned in the roadmap, we were planning a new Relic set, but creating a new set of Relics takes a long time. We also considered that many players have already invested significant time in setting up their current Relics. Additionally, we ask for your understanding that we decided it would be best not to diminish the value of the existing Relics at this time. However, new Relics will be available through the new Nightmare Dungeon to be added in Season 2. The grade of the new Relics will be the same as the current ones, but we are preparing to provide certain Knights with more favorable options. For those who have nearly completed their Relic setup, we are designing the content to allow farming based on how you want your Knights to be built. 12. Call of the Stars - Fallen Veda Wings: We are curious if Event-limited Knights and Weapons will be added. The development team is still discussing ways to allow new Masters of the Book to obtain event characters. We are carefully preparing to implement improvements related to this in Season 2. This concludes the summary of the topics we believe you might be interested in regarding the recent update. Lastly, we'd like to inform our Masters of the Book about the update schedule leading up to Season 2. On September 12 update, various quality-of-life improvements that were previously mentioned in the Director's letter will be implemented. 1. The Portrait of Thierry will have its floors expanded from 27 to 36. You will be able to receive rewards by clearing only the last section you completed. * You will also be able to receive the rewards from the previous floors and choose grace as well. 2. Sweep Function: This feature will be added to Calydon Hideout, Forgotten Mines, and Knight’s Mission. 3. Instant Stage Entry: When retrying Adventure Zones, Sealed Prisons, and Veda’s Nightmare, you will now enter the stage directly without going through a loading screen. 4. Arena Auto-Matching: An auto-matching function will be added to Arena content. 5. Equipment Dismantling: When dismantling equipment, you will now receive Enhancement Materials instead of Gold. Additionally, equipment obtained will automatically be dismantled based on its grade. 6. Bulk Reward Collection: The ability to collect rewards in bulk, previously only available in certain content like achievements, will be significantly expanded to other content. Additionally, a Hell Mode Boss Battle, named ‘Beast Battlefront’, will be introduced in the October 2nd update. We hope you look forward to it. Lastly, we regret to inform you that the schedule for Season 2 has been pushed back from the originally planned October 3rd to October 31st. While adding new content is important, we have prioritized the quality-of-life improvements mentioned above. As a result of the extended timeline, we will enhance the quality of Season 2 content, including new content that wasn’t on the update roadmap, such as a new challenge with 1,000 floors. We are also preparing various events and rewards to ensure your satisfaction, so please stay tuned. We sincerely apologize for the delay and the wait that Masters of the Book anticipating Season 2 will now have to endure. The development team is committed to not missing out on feedback from our Masters of the Book and will continue to strive to provide the best possible service. Thank you.
24.09.02
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Notice Regarding Additional Rewards for the Shattered Dimensional Rift event
Masters of the Book, We would like to inform you of follow-up measures regarding an issue where Guild Defeat Reward could be received one additional time in the ‘Shattered Dimensional Rift’ content immediately after the August 1st update. The issue allowing players to receive Guild Defeat Rewards twice has been fixed through the 8/1 Patch (8/1 Patch Announcement), and additional compensation will be provided to Masters of the Book who only received the Guild Defeat Reward once. The details of the compensation are as follows: ■ Compensation Date - 8/29 After the Maintenance ■ Compensation Target - Masters of the Book who received their Guild Defeat Reward from the “Shattered Dimensional Rift” only once per stage between the 8/1 update and before the 8/22 update. ■ Compensation Details - For the Masters of the Book that are only received once per stage, an additional Guild Defeat Reward will be paid for each stage where the reward was only received once. e.g. If you received the Guild Defeat Rewards for stage 1 twice, but only received stages 2 to 6 once, you will receive an additional reward for stages 2 to 6, one for each stage. * Stage 1 Reward: Starstones x80 * Stage 2 Reward: Adventurer’s Shoes x160 * Stage 3 Reward: Guild Medals x200 * Stage 4 Reward: Starstones x120 * Stage 5 Reward: Steps of the Journey x 3 * Stage 6 Reward: Guild Medal x300 ※ Level 7 rewards (Insignia), which cannot be acquired more than once, will not be compensated additionally. ■ Notes * Compensation will be delivered to your mailbox. * If the rewards are not visible in the mailbox, please try reconnecting to the game. We sincerely apologize to our Masters of the Book for any inconvenience and confusion due to this issue. We strive to provide a more stable service for our Masters of the Book and prevent the same issues from reoccurring. Thank you.
24.08.27
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[Complete] 8/29 Unscheduled Maintenance Notice (08/29 1:37 AM PDT / 8:37 AM UTC)
Masters of the Book, The 8/29 unscheduled maintenance has been completed. Your journey back in Planis calls. This update is available on both PC and mobile platforms. We hope you enjoy these latest updates to the game. * PC: The update will be downloaded and installed automatically upon launching the game. * Mobile: Please update the app from your respective store - [Google Play] Update - [App Store] Update If you are having any issues while playing the game, please make sure to report them through our Customer Support Center. Thank you. Masters of the Book, We regret to inform you that the maintenance on 8/29 has been extended. We apologize for any inconvenience caused by the extended maintenance and will work diligently to complete it quickly and efficiently. Masters of the Book, We would like to inform you about the server maintenance scheduled for 8/29. ■ 8/29 Maintenance * Period: - 8/29 3:00 AM - 8:00 AM 9:00 AM 8:37 AM UTC - 8/28 8:00 PM - 8/29 1:00 2:00 AM 1:37 AM PDT * Target - All Servers * Notes: - The game will not be accessible during the maintenance. * Details: - Masters of the Book will receive extra Guild Defeat Rewards based on the highest stage attained. This is due to an issue fixed in the 8/1 Patch that allowed Masters of the Book to receive Guild Defeat Rewards twice from 8/1. (Go to Notice Regarding Additional Rewards for the Shattered Dimensional Rift Event) - The ‘Simon’s Amazing Gifts’ event period and rewards will be changed as follows. * During the event period, the ‘Simon's Amazing Gifts’ event, which usually runs on Friday, Saturday, and Sunday, will also be held on Thursday. (Thursday, Friday, Saturday, and Sunday at 20:00 server time during the event period) * The number of ‘Treasure Keeper’ that can be obtained from the treasure chest dropped when defeating a ‘Fearsome Treasure Chest’ will be increased from 1 to 5, out of a total of 30. - An issue found after the 8/22 maintenance where the Active Resistance Shield builds up much more quickly when the attacker is of a lower level than the defender will be fixed. - An issue will be fixed where the values in the attribute resistance status were not displayed properly when using the Active Resistance Shield during battle. - The issue where the Weapon of Genesis is displayed when entering a dungeon while it is supposed to be hidden will be fixed. - An issue where the Groggy gauge does not accumulate when the ‘Ancient Golden City’ Boss, Boden Caryen, attacks while using the Book of Life (AoE) will be fixed. - During the 4/25 Update Server Maintenance, the World/Knight’s Mission “Elita’s Request” was adjusted so that it could not be progressed through Co-Op. However, the issue has reoccurred and will be fixed. (Updated on 8/28 07:26 PM PDT / 8/29 02:26 AM UTC) ■ Maintenance Rewards - Item: Starstones x300 + Starstones x100 - Distribution Period: · August 29, 2024, after the maintenance - August 30, 2024 02:59 PM UTC · August 29, 2024, after the maintenance - August 30, 2024, 07:59 PM PDT - Reward related to the World/Knight’s Mission ”Elita’s Request”: Starstones x300 - Distribution Period: · August 29, 2024, after the maintenance - September 4, 2024 02:59 PM UTC · August 29, 2024, after the maintenance - September 4, 2024, 07:59 PM PDT ■ How to Obtain the Rewards * Access Belle Menu → Mail → Receive Items * The mail and items will expire within 7 days. * Make sure to log in to the game during the distribution period in order to obtain the rewards. * If you cannot find the rewards in your mail, please restart the game. ■ Notes * During the maintenance, both PC and Mobile versions will be inaccessible, as well as the Coupon page. * Maintenance time may be subject to change depending on circumstances. Any changes will be announced via this notice. * To ensure that your game data remains safe, please make sure to close the game before maintenance begins. Once the maintenance has been completed, further information will be provided through this notice. Thank you
24.08.27
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