Masters of the Book, The 5/9 maintenance has been completed, and now is your time to turn a new page on your adventures through Planis. This update is available on both PC and mobile platforms. We hope that you enjoy these latest updates to the game. - PC: The update will be downloaded and installed automatically upon launching the game. - Mobile: Please update the app from your respective store * [Google Play] Update * [App Store] Update If you are having any issues while playing the game, please make sure to report them through our Customer Support Center. Thank You. Masters of the Book, We would like to inform you about the server maintenance scheduled for May 9. ■ 5/9 Maintenance - Period: · 5/9 03:00 AM - 08:00 AM UTC · 5/8 08:00 PM - 5/9 01:00 AM PDT - Details: · Knights of Veda Adjustments and Game System Improvements * For more details about the update, please check the patch notes: 👉 Link ■ Maintenance Rewards - Item: 300 Starstones - Distribution Period: · May 9, 2024 after the maintenance - May 10, 2024 03:00 PM (UTC) · May 9, 2024 after the maintenance - May 10, 2024 08:00 AM (PDT) - How to get: Belle Menu → Mail → Receive Items * The mail and items will expire within 7 days. * Make sure to log in to the game during the distribution period in order to obtain the rewards * If you cannot find the rewards in your mail, please restart the game. ■ Notes - During the maintenance, both PC and Mobile versions will be inaccessible, and the Coupon page will also be unavailable. - Maintenance time may be changed depending on the circumstances. Any changes will be announced in this notice. - To ensure that your game data remains safe, please make sure to close the game before maintenance begins. Once the maintenance has been completed, further information will be provided through this notice. Thank you

Masters of the Book, As you know, we are constantly monitoring accounts that are playing ASTRA: Knights of Veda in ways that are abnormal. In order to protect the integrity of the gameplay experience, we have taken measures to restrict access to the game in accordance with our operational policy. ■ Notice of Restricted Accounts - Restriction Date: May 7, 2024 - Reasons for Restrictions: Exploiting Payment Services - Restriction Period: Temporary game access restrictions until unfair gains are recovered. - Affected Accounts: A total of 1,297 accounts - Investigation Period: April 18, 2024 - May 3, 2024 - Reasons for Restriction: Data Manipulation / Hacking - Restriction Period: Permanent game access restrictions - Affected Accounts: A total of 9,292 accounts. ※ For more detailed information on our operational policies, Click Here ※ Game access restrictions are applied to the account. When permanent game access restrictions are applied, access to the game on all servers is permanently restricted. ※ Appeals can be submitted to customer service 1:1 Inquiry within 15 days of the restrictions being placed. Thank you

Masters of the Book! We would like to inform you about ongoing known issues that are currently affecting gameplay. Our development team is working hard to identify the root causes and implement necessary fixes as swiftly as possible, ensuring a better gaming experience for all. Should any issues be resolved or further instructions be required, we will provide updates through patch notes or through this notice so make sure to check back for updates. ■ UI - Guild applications that have expired do not disappear from the Guild Applications list. - When idling in Todburg for extended periods of time, other user nicknames may not appear. - When there are many users in Todburg, the [User Information] button will display abnormally. - The recommended friends list may duplicate entries in certain situations. ■ System - There is an intermittent issue where push notifications are not received. - [AOS] An issue where notifications are received regardless of the in-game notification settings has been discovered. - A problem has been identified when entering the [Settings - Account - Account Center]. · If the problem occurs, please access the following links to reach the account page. ※ Account Center: https://account.hybeim.com/en/ - There is an intermittent issue where the Steam account login connection is lost when accessing the Steam version of the game. We apologize for any inconvenience experienced during gameplay. We are committed to making every effort to enhance your enjoyment of the game. Thank you for your patience and understanding.

Masters of the Book, A patch was released that will address the following issues. In order for the patch to be downloaded and applied to your game, please make sure to restart the game. ■ Unscheduled Patch Announcement - Date: 5/3 09:09 AM UTC, 5/3 02:09 AM PDT - Patch Details - Fixed an issue where the exit button did not appear when losing in Arena Survival. - Fixed an issue where the Knight of Veda 'Eliyar' sometimes repeatedly activated and deactivated her signature skill. - Fixed an issue where the debuff description for the Knight of Veda 'Atterisee's skill 'Research Pays Off!' was displayed incorrectly. - Fixed an issue where the description for Aurora’s skill 'Arrow Festival' in Traditional Chinese language was displayed incorrectly. - Fixed an issue in the French language where the item description for 'Parts of Conviction' included in the Legendary Weapon Step-up IV product was displayed incorrectly. - Fixed an issue where item names were incorrectly displayed in the lower-left description of the Legendary Knight of Veda and Legendary Weapon Step-up product introduction popup when languages other than Korean were used. ■ Notes - If your game is not updated, content that requires other players (Co-op, Arena) may be problematic. Please make sure to restart the game to download the patch before engaging in these contents. Thank you

Masters of the Book, A patch was released that will address the following issues. In order for the patch to be downloaded and applied to your game, please make sure to restart the game. ■ Unscheduled Patch Announcement - Date: 5/2 12:03 PM UTC, 5/2 05:03 AM PDT - Patch Details · The issue where the following four types of items from the Memories of the Stars Exchange were available for repurchase after today's update, despite being purchased before the update, has been fixed. · Insignia of Victory · Chainmail Fragment · Starburst Iron Ore · Nightmare Shard Thank you