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[Complete] 7/2 Unscheduled Maintenance (Updated 07/02 07:30 AM PDT / 07/02 02:30 PM UTC)

24.07.02

 

Masters of the Book,

The unscheduled maintenance has been completed. 

We apologize once more for any inconvenience caused by the maintenance. 
We will do our best to provide a more stable gaming environment in the future.

Thank you.
 

 

Masters of the Book,

There will be an unscheduled maintenance to help resolve some issues. We sincerely apologize once again for any inconvenience this may cause. Thank you for your understanding.

■ Unscheduled Maintenance Details
* Maintenance Schedule:  
 - July 2, 2024 06:00 AM - 08:00 AM 07:30 AM (PDT) 
 - July 2, 2024 01:00 PM - 03:00 PM 02:30 PM (UTC) 
* Servers: All Servers
* Impact:
 - Access to the game will be temporarily unavailable during the maintenance window.
 - We advise finishing any critical in-game activities ahead of the maintenance start time.

■ Maintenance Objectives: 
- An issue where the contents of some store items were being delivered incorrectly on certain platforms will be fixed.
 The names of the products affected are as follows:
 - Weekly Call of the Stars I / II
 - Monthly Call of the Stars I / II
 - Monthly Call of the Oath I / II
 - Ruby x3,960
 - Ruby x6,560
 - Ruby x12,960
 - Masters of the Book who purchased the products listed will be notified of compensation plans as soon as possible.
 - Please make sure that the items that were delivered incorrectly are not used as the compensation to be given may differ if the items in question has been found to be used.
- An issue where the “Call of the Stars” progress history from a certain point is not displayed properly for some users will be fixed.

■ Compensation
* Maintenance Compensation: Starstones x200
* Distribution Period: 
 - July 2 after the maintenance - July 3, 02:59 PM (UTC) 
 - July 2 after the maintenance - July 3, 07:59 AM (PDT) 
* How to get: Belle Menu → Mail → Receive Items

■ Notes
 * The mail and items will expire within 7 days.
 * Make sure to log in to the game during the distribution period in order to obtain the rewards.
 * If you cannot find the rewards in your mail, please restart the game. 
 * Maintenance time may be changed depending on the circumstances. Any changes will be announced in this notice. 

Once the temporary maintenance has been completed, further information will be provided through this notice.

Thank you.

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